Privacy Policy

Our Commitment to Your Privacy

North Augusta Fencing Expert respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate through our website or by phone
• Schedule a consultation or service appointment
• Contact us with questions or feedback
• Sign a contract for fencing services

The information we may collect includes:

• Name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Project details and preferences
• Payment information (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for fencing services
• Schedule and perform fencing installations, repairs, and other services
• Communicate with you about your project
• Process payments and maintain records
• Respond to your questions and provide customer support
• Send you updates about your project status
• Improve our services and website
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors or scheduling tools), under strict confidentiality agreements
• When required by law, such as in response to a subpoena or legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others
• With your explicit consent

Website Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as Google Maps or payment processors). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project records and customer information are typically retained for several years for warranty purposes and business records.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt out of marketing communications (though we may still need to contact you about active projects or services)

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: